Case Study 06/Aditya Birla Pivot

Aditya Birla Pivot — Website

Editorial marketing site for a steel-tech B2B platform. Built for storytelling, optimised for conversion.

MarketingEditorialBrand
Aditya Birla Pivot — Website
Client
Aditya Birla Pivot
Role
Lead Designer
Timeline
4 months · 2024
Platform
Marketing site · Editorial
Overview

The brief.

Steel is not glamorous. So we made the site about the people, the process and the proof — an editorial spine with conversion engineered into every chapter.

Industrial B2B sites typically read like brochures. We wanted Pivot's site to feel like a publication — credible enough for procurement, sharp enough for the trade press.

User Research

Talking to real users.

Methods
  • Buyer interviews
  • Competitive teardown
  • Message testing
  • Heatmap analysis (v0)
Participants

9 procurement buyers · 5 sales leads · 3 industry analysts

Duration

3 weeks discovery + 2 rounds of message testing

Voices from the field
"Show me proof, not slogans. Who else buys from you?"
RRakeshProcurement Head, Auto OEM
"Half these sites feel like a 2011 brochure. I need substance."
IIshaIndustry Analyst
Key insights
  1. Insight 01

    Proof outperforms polish

    Named customers and case-study snippets beat every stock hero photo in preference tests.

  2. Insight 02

    Quotes want to be quiet

    A persistent, low-key CTA converted better than any hero button in A/B rounds.

  3. Insight 03

    Analysts amplify

    Design the press page like a product — analysts became a repeatable inbound channel.

Approach

How it came together.

  1. 01

    Anchored every section in a real story — customers, factories, supply chains.

  2. 02

    Built a modular editorial grid so the marketing team could publish without designer-in-the-loop.

  3. 03

    Designed conversion as a quiet through-line: 'request a quote' followed the reader, never shouted.

  4. 04

    Engineered for performance — 95+ Lighthouse on every page, no exceptions.

Process · Snapshots

Inside the work.

Aditya Birla Pivot — Website — 1
Aditya Birla Pivot — Website — 2
Aditya Birla Pivot — Website — 3
Outcomes

What it shifted.

+220%
Quote requests / mo
4m 12s
Avg. time on site
97
Lighthouse perf.
14
Press pickups
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